Shipping & Returns
All orders are fulfilled by DRAMA MERCH CO. and shipped with care.
Shipping Policy
United States: shipping time 5-10 business days
Canada: shipping time 5-10 business days
Australia: shipping time 5-10 business days
UK: shipping time 5-10 business days
EU: shipping time 5-10 business days
Return Policy
We have a limited 14-day return policy. We will accept returns and provide you with a replacement item, in our sole discretion, only in instances in which we have sent the wrong item or the item has damage or defects which have not been caused by the shipping company. If the item has been damaged in shipping, your recourse is to contact the shipping company directly. You have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you must contact us at merch@thedramaduo.com Please note that returns will need to be sent to the following address:
DRAMA MERCH CO., 2233 South Throop Street, Chicago IL 60608, United States.
You can always contact us with any questions about returns at merch@thedramaduo.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
No Exchanges.
Refunds
All sales are FINAL.